Support
Booking Questions
Ask about pricing, your first-clean offer, scheduling, service areas, or checkout issues and send it straight to admin support.
Help Center
Help, answers, and next steps in one place.
This page is the dedicated support hub for booking questions, cleaner applications, and account-related navigation.
Support
Cleaner Applications
Get help with your application status, onboarding steps, document questions, or technical issues with the cleaner application flow.
Support
Returning Customers
Already have an account or a booking in progress? Open your dashboard to review upcoming work, updates, and completion details.
Open dashboardCommon Questions
Frequently asked questions
The most common support paths are covered here so users can move quickly without needing to guess where to go next.
How does booking work?+
Start on the booking page, choose your hours, and pick a date and time that work for you. Once checkout is complete, the job enters the scheduling flow and the platform handles assignment and follow-through.
What types of cleanings can I book?+
Swiftkay supports home cleaning, office cleaning, and Airbnb turnover cleaning. The booking flow is designed to keep the front-end simple while the service handles the scheduling logic behind the scenes.
What if I need to reschedule?+
Schedules can change. The platform is built around cleaner availability, reassignment, and visibility so jobs can keep moving when timing needs to shift.
How do I apply to become a cleaner?+
Use the cleaner application page to submit your name, email, phone, experience, and availability. Approved cleaners can then move into onboarding and scheduling tools inside the platform.